The life cycle of a logistics process requires taking into account certain actions and characteristics so that everything follows the appropriate order to achieve the desired objectives.

The international distribution of goods is a complex task that requires knowledge and experience in order to deal with the different technical and bureaucratic procedures required for this type of activity.

Within this functional context of the logistics sector, the figure of the Freight Forwarder is essential to raise international transport to a new level.

Let’s take a look at what a Freight Forwarder is and all the advantages it offers in international logistics Take note!


What is a freight forwarder

When a company decides to export or import a product, it discovers that there are a large number of processes and obligations to comply with in international transportation.

It is at this point that the work of a Freight Forwarder is important… but what exactly is a Freight Forwarder?

A Freight Forwarder, also known as a freight forwarder, is an intermediary organization between the client who hires it and the transportation and logistics services linked to the goods arriving at their destination.

The Freight Forwarder is in charge of managing and coordinating all actions, tasks and services related to logistics and transportation services necessary for the cargo to reach its destination.

He/she is knowledgeable about everything related to the international market, from regulations and laws to the different costs and timing.

Therefore, we are talking about a resource that improves and facilitates the shipment of goods to international soil guaranteeing the best possible process.

Let us remember that its work is merely intermediary, it is in charge of the logistics operation on behalf of the client and also provides advisory and consulting services.


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Functions of a freight forwarder

A large part of a Freight Forwarder’s work is office work, where he will be in charge of managing everything related to the transportation of his clients’ goods.

Therefore, its functions are very varied, among others we can highlight the following:


Prepare and organize means of transportation

You must organize the best means of transport for your customers according to their needs and the type of goods they wish to transport.


Search for the best option to save costs

As mentioned above, Freight Forwarder professionals have a high knowledge of the logistics sector, which allows them to know the costs and prices of all services associated with the transportation of goods.

Having detailed information and data on ports, timeframes and port facilities makes it easier for them to identify the best value for money service.


Bureaucratic responsibilities

They are responsible for the organization and compilation of documentation related to the transport of goods and logistics, as well as their management.

Here it is possible to list a number of important functions:

  • Defense of the client’s interests.
  • Completion and processing of the necessary documentation for the transport of goods.
  • Billing
  • Offer distribution facilities.
  • Organization of cargo transportation to the port.
  • Assist your customers with documentation.
  • Comply with all responsibilities according to international conventions.



Advantages of having a freight forwarder

In a competitive market, one of the qualities that can make a business rise above the rest is offering a strong competitive advantage.

Having a Freight Forwarder provides a series of advantages that will give greater solidity to a company’s production process:


On-time pick-up and delivery

One of the great advantages of hiring a Freight Forwarder is the great professionalism, from the planning of the transport process to the delivery. Efficiency throughout the life cycle of the transportation process.



The most significant advantage of contracting this type of services is that they offer maximum security. They have the necessary tools and equipment to ensure maximum safety at all stages of the shipment of goods.


More economical services

The knowledge of the costs of the different services required allows them to choose the best option for each case, always looking for the best quality/price ratio.


Accurate documentation

International transports require the handling and management of certain documentation. Any failure or error in this documentation may result in the failure of the shipment.

A Freight Forwarder service acts with professionalism and meticulousness in everything related to the different procedures linked to the transport of goods, in addition to following everything stipulated by law.


When Do I Need a Freight Forwarder?

In the complex world of international trade, determining the right time to incorporate a freight forwarder into your supply chain is crucial for optimizing operations, reducing costs, and ensuring efficiency in the transportation of your goods. A freight forwarder is not just an intermediary between your company and various modes of transport; they are a strategic partner who can transform your international logistics. Here are some key situations when you should seriously consider hiring a freight forwarder:


Expanding into International Markets

When your business is ready to explore new markets beyond your national borders, a freight forwarder becomes an invaluable resource. Their knowledge of customs regulations, necessary documentation, and the best logistical route ensures a smooth transition to internationalization.


Handling Complex Loads

If your products require special handling, such as refrigeration, are oversized, or hazardous, a freight forwarder has the experience and contacts necessary to manage these complex loads, ensuring they reach their destination in perfect condition.


Optimizing Costs and Times

For businesses looking to optimize their logistical costs without sacrificing efficiency, a freight forwarder can be the best ally. Thanks to their ability to consolidate shipments and select the most economical transportation options, they can significantly reduce your logistics expenses.


Need for Flexibility and Scalability

In a business environment that demands adaptability, working with a freight forwarder offers the flexibility needed to scale your logistics operations according to market needs. Whether it’s a sudden increase in demand or the need to reduce volumes, a freight forwarder can quickly adjust logistical solutions to keep your business moving.


Reducing Administrative Burden

International logistics involves a considerable administrative burden, from managing documents to complying with customs regulations. A freight forwarder relieves this burden, allowing you to focus on your core business while they handle the logistical complexity.

In summary, the decision to incorporate a freight forwarder into your logistics strategy should be based on an evaluation of your current and future needs in terms of market expansion, handling complex loads, optimizing costs and times, flexibility, and reducing administrative burden. Across Logistics, with its experience and global network, is prepared to be the partner that drives your success in the international arena.


How Can a Freight Forwarder Reduce My Logistics Costs?

Efficient management of logistics and transportation is crucial for any company operating in the international arena. Freight forwarders, with their extensive network of contacts and deep knowledge of the sector, play a crucial role in optimizing these processes, which translates into a significant reduction in logistics costs. Here’s how a freight forwarder like Across Logistics can help you minimize your operational expenses:


Load Consolidation

One of the most effective ways freight forwarders reduce costs is through load consolidation. By grouping shipments from several clients into a single container, they maximize the use of space, which reduces shipping costs for all involved. This strategy is ideal for businesses that do not require the exclusive use of a full container.


Tariff Negotiation

Thanks to their volume of work and long-term relationships with transport providers, freight forwarders have a negotiating capacity that an individual company might not have. This allows them to obtain more competitive rates for sea, air, and land transport, benefits that are then passed on to their clients.


Route Optimization

Choosing the most efficient route not only reduces transit time but also saves considerable costs. Freight forwarders constantly analyze route options to choose those that offer the best balance between cost and time, including considering alternative ports that may offer lower rates.


Administrative Cost Reduction

The complexity of international logistics entails a lot of administrative procedures and documentation. Freight forwarders, by taking responsibility for managing these processes, allow companies to save on hiring specialized staff for these tasks. Moreover, their experience helps avoid costly mistakes or delays due to incorrect documentation.


Customs Advisory

Freight forwarders are up-to-date with customs regulations of different countries, which allows them to advise their clients on how to avoid fines, delays, and additional costs due to non-compliance. Their ability to foresee and manage these matters can result in significant savings.


Flexibility and Scalability

The ability to quickly adapt to fluctuations in demand, without incurring high fixed costs, is another advantage of working with a freight forwarder. This allows businesses to be more agile and effectively respond to market opportunities without compromising their cost structure.


In conclusion, partnering with a freight forwarder not only simplifies the management of international logistics but also offers a tangible opportunity to reduce logistics costs. Across Logistics, with its personalized approach and commitment to efficiency, positions itself as the perfect ally for companies looking to optimize their logistics operations and improve profitability.


Differences Between a Freight Forwarder and a Logistics Operator

Although the terms “freight forwarder” and “logistics operator” are often used interchangeably in the field of logistics and transportation, there are key differences between the two that are important to understand in order to make informed decisions about who should handle your supply chain. Here we break down the main distinctions:


Scope of Services

Freight Forwarder: Specializes in organizing and coordinating the transportation of goods between different points, acting as an intermediary between the client and transportation service providers. Their main focus is on selecting routes, negotiating rates, consolidating shipments, and managing the necessary documentation for international transport.

Logistics Operator: Offers a wider range of services that cover the entire supply chain. In addition to transportation services, they can include storage, inventory management, packaging, order fulfillment, and value-added services such as labeling, assembly, or product customization.


Specialization and Customization

Freight Forwarder: Has a deep understanding of international transport and is highly specialized in customs regulations, export and import documentation, and finding the best routes and rates for shipping goods. Their service is highly customizable to adapt to the specific transportation needs of each client.

Logistics Operator: Although they can also specialize in certain areas, their focus is on providing comprehensive logistics solutions. This may mean less customization in specific transportation services but greater integration with other logistics operations of the company.


Relationship with the Client

Freight Forwarder: Acts as a strategic partner for companies that need specific expertise in international transportation. Their relationship with the client focuses on optimizing that part of the supply chain, offering tailored solutions to transportation challenges.

Logistics Operator: Their relationship with the client can be more comprehensive, involving multiple aspects of the supply chain. This can lead to a deeper, long-term partnership, where the logistics operator becomes an extension of the client’s business.


Flexibility and Scalability

Freight Forwarder: Offers great flexibility in shipment management, quickly adapting to changes in transportation needs, which is ideal for businesses with fluctuating demands or for shipments that require special attention.

Logistics Operator: Their structure can offer scalability in logistics services, facilitating the growth of the client company by easily expanding the services offered as business volume grows.


In summary, the choice between a freight forwarder and a logistics operator will depend on the specific needs of your company, the complexity of your supply chain, and the level of specialization and additional services you require. Across Logistics, with its deep knowledge in transportation management and ability to offer customized solutions, positions itself as a strategic ally for those looking to optimize their international logistics, acting with the efficiency of a freight forwarder and offering, when necessary, complementary services that approach those of a comprehensive logistics operator.


Why choose Across Logistics

Experience and professionalism is a degree that allows us to provide more efficient services that respond to the specific needs of our clients.

At Across Logistics we have the ability to offer innovative solutions for every need and circumstance. The client is the basis of all our responsibilities and for this reason we always work in continuous communication and integration with the client.

This allows us to provide first class logistics solutions, as well as warehouse and distribution tracking services that facilitate and improve our customers’ goods shipments.

Across Logistics is a strategic partner to achieve your goals. Contact our specialists and they will offer you solutions tailored to your needs.