Our goal is to exceed customers
The quality policy of ACROSS LOGISTICS is based on satisfying the expectations of our clients and for this it is based on the principles detailed below:
- Ensure that the services provided to our clients are carried out in optimal conditions and within the previously established deadlines with them.
- Comply with the legal requirements of the regulations involved in our activity as freight forwarders.
- Have competent personnel for the development of our activity.
- Raise awareness and promote these personnel about the importance of the work that each one performs in their common objective, which is to achieve the satisfaction of our clients and stakeholders.
- Plan objectives to improve our quality management system, controlling the risks to the quality of the service, reducing costs or improving those aspects that are least valued by our clients. These objectives will be reviewed annually, including a commitment from the organization for the continuous improvement of the quality management system.
For this, from the management of ACROSS LOGISTICS, we undertake to review, communicate and adequately understand our quality policy. In addition to providing the necessary means to achieve the principles on which it is based.
Barcelona, September 3th of 2020.
Vicente Castellano Montoro.